Responsible Gaming

Gambling Should Be Entertainment

At australia001.com, we're committed to promoting responsible gambling practices. Pokies and online gaming should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

You must be 18 years of age or older to access and use our services in Australia. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use this website.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem. Please seek help immediately:

• Constantly thinking about gambling or past gambling experiences
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Repeated unsuccessful attempts to cut back or stop gambling
• Becoming restless or irritable when trying to reduce gambling
• Gambling to escape problems or relieve negative emotions
• Chasing losses by gambling more to recover money lost
• Lying to family, friends, or others about gambling habits
• Jeopardizing relationships, education, or employment due to gambling
• Borrowing money to fund gambling activities
• Feeling unable to control gambling impulses
• Experiencing financial hardship as a result of gambling

Self-Help Tools & Safety Features

We provide several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a limit on the amount you are willing to lose during a gaming session
• Session Time Limits: Set a timer to limit how long you play in one session
• Reality Checks: Receive periodic reminders during play about the time and money spent
• Self-Exclusion: Exclude yourself from your account for a specified period if you need a break

If you wish to activate any of these tools, please contact our customer support team or visit your account settings.

Support Organizations

If you or someone you know is struggling with gambling, help is available. The following organizations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
  24/7 counselling and support service for problem gambling in Australia

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free support and information for anyone affected by problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support for Canadian problem gamblers
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Confidential support and referral services

If You Need Help

If you are experiencing problems with gambling, please seek help immediately. Reaching out to a counsellor or support organization is a sign of strength, not weakness. The services listed above are free, confidential, and staffed by trained professionals who understand problem gambling.

Remember: you are never alone, and help is always available.